Obedience to authority
Ordinary people will follow harmful orders from someone they see as a legitimate authority.
What it means
Obedience to authority is the disposition to comply with instructions from a figure perceived as a legitimate authority, even when doing so conflicts with personal conscience. Milgram's experiments showed that a striking majority of ordinary participants would administer what they believed were dangerous, escalating electric shocks to a stranger simply because an experimenter told them to continue. The behavior is powerfully shaped by situational design rather than by disposition: gradual escalation of demands, physical and psychological distance from the victim, the apparent legitimacy and proximity of the authority, and the diffusion of responsibility onto the experimenter all raise compliance, while their reversal lowers it. Milgram interpreted obedience through an 'agentic state' in which people cease to see themselves as the author of their actions and instead as instruments of the authority, though later scholars have debated his methods, ethics, and the role of identification with the experimenter's cause. It matters because it shows that atrocity and harm can flow from situational structures acting on normal people, not only from malevolent individuals, which has deep implications for institutions, the military, and corporate hierarchies.
Examples
In Milgram's experiments, most participants delivered what they believed were dangerous shocks because an experimenter in a lab coat calmly told them to proceed.
A junior nurse gives a drug dose she thinks is too high because the consultant on the phone brushes off her question; the ranks, not the pharmacology, settle it.
An accounts clerk books a transaction she suspects is wrong after the finance director says it has been cleared upstairs — responsibility now feels like it sits with him.
First described in Stanley Milgram (1963).
Where this comes up
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